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Terms & Conditions
These terms describe how Savri bookings work, what customers can expect, and the basic responsibilities attached to each service.
1. Bookings
Savri bookings are subject to chef availability, serviceable locality coverage, and the required 24-hour minimum advance notice.
2. Pricing
Base booking prices are listed on the website. Extra dishes, ingredients, and any agreed additions may increase the final amount. Customers are responsible for ingredient reimbursement unless explicitly stated otherwise.
3. Customer Responsibilities
Customers must provide accurate service details, kitchen access at the scheduled time, and relevant dietary or allergy information before service begins.
4. Cancellations
Cancellations are expected to be made more than 24 hours before service where possible. Short-notice cancellations may affect refund eligibility depending on chef preparation and sourcing already completed.
5. Service Standards
Savri aims to provide trained, vetted chefs and a high-quality home dining experience, but specific outcomes may also depend on kitchen conditions, timing, ingredient availability, and customer instructions.
6. Contact
Questions regarding these terms can be sent through the contact page.